![]() You have to run this Setup.exe file (not the initially downloaded. Inside this subfolder you will find a Setup.exe file. exe file) was automatically created inside the Downloads folder. exe file) was stored in your Downloads folder, you will notice that a subfolder carrying the name of this downloaded driver (the. If your initially downloaded driver (the. exe file) did not really add my Canon printer to "Drivers and Printers" - or did not connect the printer to the computer - as I had thought. I then discovered that the initially downloaded driver (an. To add the Canon Solution Menu EX icon to the Dock, refer to the Solution Menu EX online help.I got the same message after installing the driver of my Canon printer on a computer running Windows 10 ("A driver supporting solution menu X not installed"). If only Help & Settings menu is displayed in Solution Menu EX, connect the scanner to your computer and wait a while, and then refer to the Solution Menu EX online help and set up the scanner.įor Macintosh: If the Canon Solution Menu EX icon is not found in the Dock, you can start Solution Menu EX from "About Solution Menu EX" in "On-Screen Manual". When you restart your computer, perform the operation of "Preparing the Scanner" in advance. You can select either MP Navigator EX, "On-Screen Manual", or the Online Registration.įor Windows: When you start up your computer next time, Solution Menu EX will appear automatically. ![]() If you click OK on the Canon Solution Menu EX dialog box, Solution Menu EX will appear. When the installation is complete, follow the on-screen instructions.įor Macintosh: Click Exit.When the Extended Survey Program screen appears, confirm it.When the User Registration screen appears, follow the on-screen instructions to ensure product support.Follow the on-screen instructions to perform the installation.For Windows, carefully read the Please Allow All Install Wizard Processes screen, and then click Next.In some countries, these dialog boxes will not appear.Ĭarefully read the License Agreement, and then click Yes to proceed. If prompted, select your language and place of residence, and then click Next.1), and then click Yes or Continue to proceed when the User Account Control dialog box appears (fig. ![]() ![]() Windows 7/Windows Vista: When the AutoPlay dialog box appears, run the setup program (fig. Enter the administrator ID and password on the authentication dialog box. Following the instructions that correspond to your operating system below. Do not switch users during the installation process.Log in as an administrator to install the software.For Macintosh: After upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon scanner.For Windows: Uninstall software bundled with the Canon scanner before upgrading from Windows Vista to Windows 7, then, install the bundled software again.Quit all running applications before installation.The screen may close automatically when the USB cable is unplugged. When the Found New Hardware screen appears, unplug the USB cable from the computer and click Cancel. If you connect the scanner, unplug the USB cable from the computer. Do NOT connect the scanner to a computer before installing the software. ![]()
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